Shipping Policy

Effective Date: January 2, 2025

At wowcite.com, we strive to provide a reliable and efficient shipping experience to all our customers. This Shipping Policy outlines the terms and conditions regarding the shipping and delivery of products purchased from our website.

1. Shipping Destinations

We ship to most countries worldwide. However, certain locations may have restrictions due to logistics or customs regulations. If you are unsure about shipping to your location, please contact us at info@wowcite.com.

2. Shipping Methods and Delivery Times

2.1 Domestic Shipping (Within the United States)

  • Standard Shipping: 5–7 business days.
  • Express Shipping: 2–3 business days.

2.2 International Shipping

  • Delivery times vary by destination but generally range from 7–14 business days.
  • Customs processing may cause additional delays.

3. Shipping Costs

Shipping fees are calculated based on the weight of your order, the shipping method selected, and the destination.

  • The exact shipping cost will be displayed at checkout.
  • Free shipping may be available on orders exceeding a specified amount, as indicated on our website.

4. Order Processing

  • Orders are processed within 1–2 business days of payment confirmation, excluding weekends and holidays.
  • You will receive a confirmation email with tracking information once your order is shipped.

5. Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can use this number to monitor the status of your delivery on the shipping carrier’s website.

6. Customs and Import Duties

For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their local government.

  • wowcite.com is not liable for delays or costs incurred due to customs clearance processes.

7. Shipping Issues

7.1 Delayed Deliveries

While we strive to deliver orders within the estimated time frame, delays may occur due to weather conditions, customs processing, or unforeseen circumstances.

7.2 Lost or Damaged Shipments

  • If your order is lost or arrives damaged, please contact us at info@wowcite.com or (228) 822-0437 within 7 days of the estimated delivery date.
  • We will work with the shipping carrier to resolve the issue promptly.

8. Incorrect Shipping Information

It is the customer’s responsibility to provide accurate shipping details at checkout.

  • If an order cannot be delivered due to incorrect information, additional shipping fees may apply to resend the package.

9. Contact Us

If you have questions or concerns regarding our Shipping Policy, please contact us:

  • Email: info@wowcite.com
  • Phone: (228) 822-0437
  • Address: 203 N Cleveland Ave, Long Beach, Mississippi (MS), United States